Privacy Policy
Last updated January 2024
Enterprise-Grade Privacy
Rivet is designed with privacy and security at its core. As a RAG-based platform for documents and code, we understand the sensitive nature of your data and implement the highest standards of data protection.
Data Collection & Processing
- Document Data: Files you upload for processing and analysis
- Code Repositories: Code files and repository metadata when connected
- Embeddings: Vector representations of your content for semantic search
- Chat History: Conversations with the AI assistant (can be disabled)
- Usage Metrics: Performance data to optimize the service
Data Storage & Isolation
Your data is completely isolated and protected:
- Workspace Isolation: Each workspace has completely isolated data storage
- Encryption at Rest: All data encrypted using AES-256 encryption
- Encryption in Transit: TLS 1.3 for all data transmissions
- Geographic Control: Choose your data storage region
- Automatic Backups: Regular encrypted backups with point-in-time recovery
Access Control
- Role-Based Access: Granular permissions for team members
- SSO Integration: Support for SAML and OAuth providers
- API Keys: Secure API key management with scope limitations
- Audit Logs: Complete audit trail of all data access
- MFA Support: Two-factor authentication for enhanced security
How We Use Your Data
- Processing Only: Your documents are processed solely to provide RAG functionality
- No Training: Your data is never used to train our models
- No Sharing: Your data is never shared with third parties
- Temporary Processing: Ephemeral processing with no permanent model changes
Compliance & Certifications
GDPR Compliant
Full compliance with EU data protection regulations
SOC 2 Type II
Audited security controls and processes
HIPAA Ready
Available for healthcare data processing
ISO 27001
Information security management certified
Your Rights & Control
- Data Export: Export all your data at any time
- Data Deletion: Permanent deletion with cryptographic erasure
- Processing Control: Pause or stop processing at any time
- Consent Management: Granular control over data processing
- Data Portability: Transfer data between workspaces or export
Third-Party Integrations
When you connect third-party services, we:
- Only access data you explicitly authorize
- Store minimal metadata required for functionality
- Use OAuth 2.0 for secure authentication
- Never store third-party credentials
- Allow instant revocation of access
Contact Our Privacy Team
For privacy inquiries, data requests, or security concerns:
- privacy@rivet.ai
- security
- security@rivet.ai
- dpo
- dpo@elseblock.com
- org
- ElseBlock Labs, Bangalore, India
Zero-Knowledge Architecture: Rivet employs a zero-knowledge architecture where possible, ensuring that even we cannot access your unencrypted data. Your privacy is not just a policy — it's built into our technology.